Tour Guiding and Interpretation

## Course Details (TTM 252: Tour Guiding)

**Unit 1: Introduction to Tour Guiding and Escorting (3 LHs)**
Types, categories, roles and functions.

**Unit 2: Qualities and Competencies (3 LHs)**
Personal, interpersonal, and professional attributes.

**Unit 3: Skills and Techniques of Communication (4 LHs)**
Verbal/non-verbal communication, storytelling, interpretation.

**Unit 4: Psychology and Sociology of Tourist Behavior (3 LHs)**
Motivation, perception, attitude, learning.

**Unit 5: Ethics and Etiquette (3 LHs)**
Codes of conduct, ethical and legal issues.

**Unit 6: Coordination and Management (4 LHs)**
Itinerary design, booking, briefing, leading.

**Unit 7: Handling Emergencies (4 LHs)**
Accidents, injuries, natural disasters, political unrest.